EPRA urges collaboration with counties to enhance energy consumer safety

The Energy and Petroleum Regulatory Authority (EPRA) has trained 100 key stakeholders within the Nairobi City County government in a bid to enhance the safety and welfare of energy consumers.

The workshop aims to bolster awareness and compliance in the energy and petroleum sectors, ensuring safer and more reliable services for all. The workshop, spearheaded by EPRA’s Department of Public Education and Advocacy, brought together officials from Nairobi City County departments such as Trade, Licensing, and Enforcement, alongside National Government Administrative Officers (NGAO).

Speaking during the workshop, CPA Cyprian Nyakundi, Director Public Education, Advocacy and Consumer Protection said:

“County governments have a big role to play in licensing, surveillance and enforcement which we need to synergise our efforts for effectiveness and improved compliance and safety. This workshop is therefore important because it enables information sharing on emerging issues in the sector which is key in ensuring timely multi-agency response to avert incidences.”

The workshop tackled pressing issues within the energy sector that pose significant risks to public safety and regulatory compliance. Key topics included cross-filling of LPG cylinders, a practice that jeopardises safety and cylinder integrity, and unlicensed operations, including retailers, transporters, and petroleum storage plants, which undermine industry standards and consumer protection.

Additionally, it addressed challenges of fuel siphoning dens, which contribute to illegal trade and environmental hazards, and under-dispensing at fuel stations, an issue that erodes consumer trust. Discussions also focused on the risks associated with fuel tanker accidents and improper parking, which pose significant safety hazards to communities.

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